Every agent, every workflow, every outcome in view.
Get end-to-end visibility into how your AI agents perform. Follow the work from execution to customer experience and business impact, across the whole agent workforce.
A complete view of agent performance.
A count of runs is not a measure of value. See the work agents completed, the quality of their decisions, and the customer and business outcomes they moved.
Know what got done
See work completed, cases in progress, cycle times, and where agents are waiting on evidence, approvals, or an exception.
Know how well it was done
Track review findings, guideline adherence, human interventions, and outcome quality alongside throughput, not as an afterthought.
Know what changed
Connect agent performance to customer experience and business results: faster resolution, stronger service levels, lower handling cost, and fewer missed opportunities.
Follow performance through to the business result.
See operational signals and outcome measures side by side for every workflow. Roll up to the fleet view or drill into the work that needs attention.
Measure against the goals your teams already own.
Select the function to see examples of the operational and business measures that matter. Use the same view to compare improvement across agents, workflows, and teams.
Cycle time
01Compress days into hours across intake to closure.
Cost per claim
02Reduce manual handling and BPO escalation.
Leakage reduction
03Catch missed exposures, recoveries, and pay-without-cause errors.
SLA attainment
04Meet jurisdictional and contractual deadlines.
Explore the work behind these outcomes in claims, underwriting, and quality assurance.
Know what your agents deliver, not just what they do.
Connect AI agent execution to the customer and business outcomes your enterprise measures, with visibility across the entire workforce.